1. Contact information


36, rue d'Esch

L-3920 Mondercange

Phone: +352 621 523 119

Email: contact@pop-up-store.lu

R.C.S: A38693

VAT identification number: LU23998844

Establishment licence number: 10005383/0

2. Payment

Payment can be made by: Paypal, credit card or on delivery.

Additional information:

If the customer chooses to pay via PayPal, they will be automatically redirected to PayPal's website.

Payment on delivery is only possible for various products carried out by the manufacturer or by pop-up store.

3. Delivery

Delivery will be made to the address provided by the customer. The delivery fee will only be paid by the sender for deliveries within Luxembourg. Moreover, the delivery will be carried out either by the manufacturer himself or by another available delivery service (Post or Greco). Therefore, the delivery addresses provided by the customers will be passed on to the respective delivery service.

4. Data protection and cookies

The so-called "cookies" are used to identify your computer during your online visit. No personal data is transferred in the process. They are only small text files which can be deactivated or individually adjusted at any time. However, it is recommended that you accept the cookies, as they are also responsible for ensuring the functionality of the shop. They allow the storage, processing and use of your personal data for contractual purposes such as the ordering process and delivery. Personal data is any information about you, such as your name, postal address and e-mail address. Your data can be deleted or blocked at any time upon request. No personal data from your online visit will be processed or used without your consent. Your data will only be used for purposes for which you have communicated your consent.

5. Return and exchange

Most of our products are unique. Therefore, in case of exchange, the amount of money will be refunded for unique articles. If the customer wants to exchange his product, he should contact us so that we can discuss the procedure and the possibility of such a procedure. The deadline for returning a delivery is 14 days. After this period, the pop-up store is no longer obliged to accept the goods. However, if the customer is in any doubt that the goods have been damaged in transit, then we advise you not to accept the delivery. This will make the service pay for the damage. If this is not the case, please contact our shop so that we can find a solution together.

6. Of legal age

the offer of goods in our online shop is exclusively aimed at buyers who have reached the age of 18.

7. Other

The law of the Grand Duchy of Luxembourg shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is, as far as legally permissible, Luxembourg.

8. Autorisation for selling Alcohol

Permanent Authorizationnumber : LUN0027091003

Issued by : Administration des Douanes et Accises

Date of issue : 21/12/2020

Categorie : A